Our website, https://bajovela.com
(“the website”), is operated by PT. Bajo Vela Indonesia. For any privacy-related concerns, you can contact us at:
Company Name: PT. Bajo Vela Indonesia
Address: Jln. Verhoven, Batu Cermin, Labuan Bajo, Manggarai Barat, Nusa Tenggara Timur, 86763, Indonesia
Email: info@bajovela.com
Phone Number / WhatsApp: +62 813 3775 3193
We collect various types of personal data, including:
Personal Information: Name, email address, contact details, and preferences.
Transactional Data: Purchase and booking information for processing orders.
Technical Data: Cookies, IP addresses, browser types, and analytics data.
Sensitive Data: Not actively collected, but any disclosed information is handled securely.
This data is collected for account management, customer service, marketing, and improving website functionality.
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
Users who upload images should avoid uploading images with embedded location data (EXIF GPS), as they can be extracted by website visitors.
Information submitted through contact forms is retained for customer service purposes but not used for marketing without consent.
We use cookies to enhance user experience and website functionality. Types of cookies used include:
Functional Cookies: Ensure the website works correctly and stores user preferences.
Statistics Cookies: Help analyze website usage.
Marketing/Tracking Cookies: Used for targeted advertising.
Social Media Cookies: Used for social media integrations.
For more details, refer to our Cookie Policy.
We use Google Analytics to track website usage. Users can opt out via browser settings. More details can be found in Google’s Privacy Policy.
We may share data with third-party service providers, including:
Payment processors (to process transactions)
Cloud-based services (to store data securely)
Marketing platforms (for advertising and analytics)
Each third party has its own privacy policy, which can be accessed on their respective websites.
Data retention varies based on purpose:
Contact form entries: 6 months
Analytics records: 1 year
Customer booking records: 10 years
Users have the right to:
Request access to their personal data.
Correct or delete their data.
Withdraw consent for data processing.
Transfer data to another controller.
Object to data processing.
To exercise these rights, contact us at info@bajovela.com
Some data may be processed outside the European Union. We ensure compliance with international data protection standards through secure third-party agreements.
We implement security measures such as:
Encryption
Two-factor authentication
Staff training in data protection
We have internal reporting mechanisms and notification procedures for potential data breaches.
We may receive user data from third-party advertisers or analytics providers for better-targeted services.
Our website may use automated profiling for marketing and analytics. Users can opt out via privacy settings.
If required, we comply with industry regulations and data protection laws.
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to have it removed.
